Terms & Conditions

1. Agreement to Terms

By accessing and using the website available at www.raawion.com (the “Website”), and/or by purchasing products from the Website, you agree to be bound by these Terms & Conditions. If you do not agree to all of these Terms, you must not access or use the Website.
We reserve the right to revise, amend or update these Terms at any time at our sole discretion; the updated version will be posted on the Website and effective immediately. Continued use after such posting indicates your acceptance of the changes. 

2. Eligibility

3. Account Registration

3.1 To place an order or access certain features, you may be required to create an account. You agree to provide accurate, current and complete registration information, and keep it updated.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorized use.

4. User Conduct

You agree not to:

• Use the Website for any unlawful purpose or in violation of applicable laws or regulations.

• Infringe the intellectual property rights or other rights of third parties.

• Send any false or misleading information.

• Use the Website in a way that disrupts, interferes with or degrades its operation.
  

5. Intellectual Property

All content on the Website, including but not limited to logos, trademarks, images, text, graphics, design, sound, software, and other material (“Content”) is owned by Raawion or its licensors. You may not copy, reproduce, distribute, modify, display, perform, publish, licence, create derivative works from, or otherwise exploit such Content without our prior written permission.

6. Products, Orders & Pricing

6.1 We make reasonable efforts to display product details accurately. However, we do not warrant that product descriptions or other content are complete, current or error-free.
6.2 We reserve the right to limit quantities, refuse or cancel any orders, and correct pricing errors even after an order has been submitted.
6.3 We attempt to honour all orders once placed, but we may reject or cancel orders at our discretion (for example, due to stock issues, pricing errors, or other unforeseen issues).
6.4 All orders are subject to product availability and confirmation of payment.
6.5 Prices shown are in [insert currency, e.g., INR] unless otherwise stated. Taxes, duties, shipping and handling may be added at checkout.

7. Returns, Refunds & Replacements

7.1 Please refer to our separately published Return & Refund Policy [link], which forms part of these Terms.
7.2 We will refund or replace products only in cases of wrong shipment, damaged product, expired product or other defects, as defined in that policy.

8. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Raawion. We are not responsible for the content, privacy practices or operations of those external sites. You acknowledge and agree that Raawion shall not be liable for any damage or loss arising from your use of any third-party site.

9. Disclaimers & Warranties

9.1 The Website, services and products are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement.
9.2 We do not guarantee that the Website will be uninterrupted, secure or error-free, or that defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, Raawion and its affiliates, officers, directors, employees, agents, suppliers or licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data, usage, goodwill or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website or products; (ii) any conduct or content of any third party; (iii) any content obtained from the Website; or (iv) unauthorized access, use or alteration of your transmissions or content.

11. Indemnification

You agree to defend, indemnify and hold harmless Raawion and its affiliates, licensors and service providers, and their respective officers, directors, employees, agents and representatives, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including legal fees) arising out of or related to:

• your use of and access to the Website;

• your breach of any of these Terms;

• your violation of any rights of another.
  

12. Termination

12.1 We may terminate or suspend your account and access to the Website immediately, without prior notice or liability, if you breach these Terms or for any other reason.
12.2 Upon termination, the rights granted to you under these Terms will cease immediately. Any provisions which by their nature should survive termination will survive (including but not limited to Intellectual Property, Disclaimer, Limitation of Liability, Indemnification).

13. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to them shall be governed by the laws of [Insert State/Union Territory], India. The courts of [Insert City], India shall have exclusive jurisdiction to settle any dispute or claim arising under or in connection with these Terms.

14. Miscellaneous

14.1 No delay or omission by Raawion in exercising any right or remedy under these Terms shall operate as a waiver of such right or remedy.
14.2 If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
14.3 These Terms constitute the entire agreement between you and Raawion regarding your use of the Website and supersede all prior or contemporaneous communications and proposals (whether electronic, oral or written).

15. Contact Us

If you have any questions about these Terms, please contact us at:
Email:
Address: 
Phone: